Access Mediation Services are proud to be a part of the Ministry of Justice’s voucher scheme, where you might receive up to £500.00 towards your family mediation case.

The voucher scheme is live for a limited time to support people using mediation to resolve issues concerning child arrangements.

Only family mediators whom the Family Mediation Council accredits are taking part in the voucher scheme.

If you would like to know whether you are eligible, you will need to book a MIAM.


If you’re going through a separation or divorce or have been through one, reaching an agreement that works for everyone can be challenging, whether you wish to remedy the child arrangements or assets and finances.

Our family mediation experts in Worcester are here to help.

Our refined, proven family mediation process minimizes conflict. It helps you to decide on your best course to move forward, which in turn increases the likelihood that you and your ex-partner will stick to the agreement. This keeps your relationship civil and more pleasant in the long run.

90% of our clients reach an amicable resolution that everybody is comfortable with!

There are many reasons why our client’s use our Worcester family mediation service. Here are just some of the reasons:

Effective Communication

Effective Communication

We provide the process to de-escalate conflict and ease a more productive conversation. This minimizes barriers so you can reach an outcome you’ll both be comfortable with and are more likely to stick to.

No Grey Areas

No Grey Areas

The best agreements are clear and easy to follow. Our write-ups are incredibly thorough, eliminating any confusion and the need to pay expensive, unnecessary legal fees down the road.

Quick Response & Resolution

Quick Response & Resolution

We know you want to move on with your life. We’re happy to provide the quickest response and turnaround time in the business, so you can get started and finish up in a quarter of the time compared to other solutions.

We provide you with:


  • A dedicated family mediator that will take you through the process
  • Information related to your specific situation (provided in your MIAM)
  • A mediation preparation guide (before joint sessions)
  • Free family mediation session summary

What you need to do:

Step 1

Schedule your free mediation consultation call

Step 2

We’ll go over your options, and schedule your MIAM and Family Mediation Sessions

Step 3

Come with an open mind, and we’ll guide the process – allowing both of you to reach the best possible outcome for you and your family

When it came to the day of mediation, I felt understood, confident and as if the outcome would be positive. Without their help in preparing me for the mediation, I don’t feel the outcome would have been as positive as it was.

– Tim A.

I would highly recommend Access Mediation Services… myself and my ex-partner now have a suitable arrangement in place for my daughter thanks to mediation with Access Mediation Services!! Couldn’t be happier!

– Zena R.

Same day MIAM appointments available

We understand that some people may wish to have a Mediation Information Assessment Meeting (MIAM) on the same day for many reasons including urgent matters, convenience and work schedules. In most instances, we can cater for same day appointments.

We have a limited number of same day MIAM appointments, so don’t miss out and book yours now!

We do also offer evening and weekend MIAM appointments.

We are here to ensure that the process is as smooth as possible.

Click here to book your MIAM today!

Do you require a MIAM Certificate?

If you are making an application to court through a C100 Form, you will require a C100 MIAM Certificate or if you are using a Form A, you will require a Form A MIAM Certificate. You may wish to make an application to amend an existing court order or make arrangements to see your children or divide your finances and assets. An accredited Family Mediator can only sign your MIAM Certificate.

To book your MIAM, please click here, and we can start the process for your MIAM Certificate.

All of our family mediators are registered with the Family Mediation Council and the College of Mediators

Logo Family Mediation Council
College of Mediators' Logo

Questions our clients frequently ask about family mediation


‘‘What happens if my ex-partner doesn’t want to attend?’’

If your ex-partner is not willing to engage in mediation you have a few options that the mediator will explore with you. You may wish to pause mediation, discuss it between yourselves or go to court. Our mediators will provide you with the relevant information specific to your situation.

Key note – You can always revisit mediation at a later date.


‘‘What if me and my ex-partner don’t agree?’’

The mediator is there to encourage discussion between you and your ex-partner, so don’t be too concerned if you don’t agree on certain points. The mediator will help you both to explore all of the options and even help you to generate ideas you may not have considered. They are trained to facilitate difficult conversations where parties don’t agree.


‘‘What qualifications do family mediators have?”

Family Mediators will have completed foundation training and subsequently the family mediation specialism. They then go on to complete a portfolio, which then accredits them by the Family Mediation Council.

The Family Mediation Council have a database published on their website which includes all family mediators, working towards accreditation or accredited. If your family mediator is not on this list, they are not trained to provide mediation or for example sign MIAM Certificates where appropriate.

Directions to our Family Mediation Centre in Worcester


Our Worcester Family Mediation Centre : Access Mediation Services Worcester, 1a Perdiswell Street, Worcester, WR3 7HZ. Phone number 01905 330055.

By Car: To drive to our Family Mediation Service Worcester using SAT NAV, please use the address 1a Perdiswell Street, Worcester, WR3 7HZ.

Parking: We don’t have parking on site. However, there is on-street parking on Perdiswell Street.

By Bus: There are many bus routes from Worcester Town Centre. You can take the following bus from Forgate Street to our Mediation Service Worcester 144. Please do not take the bus from the same side as Worcester Foregate Street Train Station. You will need to get off the bus on Droitwich Road, adjacent to Penbury Street. Then, you will need to walk for 2 minutes to reach the Mediation centre.

On foot: Access Mediation Services Worcester is approximately 1 mile from Worcester Town Centre. To walk from Worcester Town Centre, head away from the Centre straight down Forgate Street for 170 yards. Landmarks to look out for on your right are Worcester Foregate Street Train Station & The Worcester Court. Continue walking. You will see on the right Ghulevelt Park. You will come to a fork in the road you will need to stay on the right side of this fork. Walk for 0.3 miles until you reach Perdiswell Street on the right. The Mediation centre is the first property on the left-hand side of the road.

Please note you will not be able to enter the office unless you have booked an appointment.

Here is some further information about Family Mediation


Mediation Information Assessment Meetings (MIAMs)

A Mediation Information Assessment Meeting (usually referred to as a MIAM) is an opportunity for you to explain your current situation to the family mediator, as well as what you aim to achieve from the mediation. The mediator will also provide you with information specific to your situation, the costs and how family mediation works.

A MIAM in most cases would be a legal requirement before the court would accept your application for an order.

To book your MIAM please click here.

Mediation Sessions

Mediation sessions are where both you and your ex-partner come together with the mediator to discuss the issues raised. Mediation sessions can only take place if you both decide mediation is something you would like to continue with. We understand that if you are in conflict with each other this can be difficult.

Usually mediation sessions last for between 1-4 sessions. In this instance most or all issues have been resolved.

If you feel it may be too difficult to be in the same room as the person you are coming to family mediation with, we also offer Shuttle Mediation. This is when you would both be in separate rooms and the mediator will go from one room to the other, summarising what has been said from one party to another.

We also offer online mediation via telephone and video call. The mediator will discuss with you all of the options that are appropriate and together you will choose the best option.

Our Family Mediation Centres in Worcestershire are:


  • Family Mediation Worcester
  • Family Mediation Bromsgrove
  • Family Mediation Redditch


It is also worth noting that we have mediators across England and Wales who can provide family mediation services online and in person family mediation. Please contact us to find out how we can support you.

Access Mediation Services’s Family Mediation Service is used by people for many different reasons. These include:

  • Making arrangements to see your children
  • Who the child/children reside with
  • How to separate assets and finances
  • How you can communicate with your ex-partner going forward
  • Separation & Divorce
  • Mediation Information Assessment Meetings (MIAMs)
  • Diet, Health and Education
  • Updating your parenting plan or court order because your child has grown up
  • To discuss Pension Sharing or Pension retention
  • Managing or discussing Child Maintenance
  • Issues around Grandparents seeing their grandchildren

Our mediators have years of experience in supporting ex-partners and their wider family with complex issues for example high conflict mediation or where there are multiple properties involved. Our family mediators in Worcester are also trained and experienced in unusual cases so please don’t feel that our mediators will be unable to help you. We are here to support everybody.

Contact us today if you need Divorce Mediation, Separation Mediation, Financial Mediation, Parental Mediation, Family Mediation or Mediation for Children.