Access Mediation Services are proud to be a part of the Ministry of Justice’s voucher scheme, where you might receive up to £500.00 towards your mediation case.

The voucher scheme is live for a limited time to support people in using mediation to resolve issues concerning child arrangements.

Only family mediators who the Family Mediation Council accredits are taking part in the voucher scheme.

If you would like to know whether you are eligible, you will need to book a MIAM.


How we can help you


If you and your ex-partner are struggling to finalise your arrangements around the finances, assets and children, then we are here to help. The breakdown of a relationship is not easy, and our mediators are here to guide you through the process to help you achieve an agreement that you and your-ex partner are comfortable with.

Our family mediation process will support you both to communicate more effectively in the interest of not only yourselves but where applicable for your children. We have a thorough process which enables you to be confident that you have made the right decision when you make an agreement.

From our many years of experience we can safely say that Mediation works. More than 90% of our clients complete mediation with either a partial or full agreement.

Quick Response & Resolution

Quick Response & Resolution

We have a quick response and completion time and are able to start your sessions as soon as you are ready. Our mediators understand that you are wanting to move onto the next stage of your life. We are able to provide mediation to you in a quarter of the time compared to other resolution methods.

Effective Communication

Effective Communication

Our service helps you to discuss issues in a calm manner which helps us to move you and your ex-partner towards resolution. A resolution that you are both more likely to be comfortable with.

Clear Agreements

Clear Agreements

We write your agreement so that you and your ex-partner have clear and easy to follow points. We ensure that your agreements are thorough, so that there is no confusion between you and your ex-partner.

What our family mediation service includes:


  • A dedicated contactable team who will support you through the whole process
  • Information provided by the mediator specific to your situation and concerns
  • A mediation preparation guide to support you before your mediation session
  • Free summary after your mediation session.


What you should do next

Step 1

Book in your free consultation to speak with one of our mediators

Step 2

The mediator will guide you through the process, exploring the steps we take

Step 3

Book in your Mediation Information Assessment Meeting to start the process

Very efficient. Thank you very much for dealing with matters. Very much appreciated.

– Martin A.

I would highly recommend Access Mediation Services… myself and my ex-partner now have a suitable arrangement in place for my daughter thanks to mediation with Ryan!! Couldn’t be happier!

– Zena R.

We had Ryan as a mediator, he was understanding patient professional and very easy to talk to. If you are thinking about it don’t hesitate. Couldn’t recommend enough.

– Debbie B.

Same day MIAMs available


If you need a same day MIAM we can help. We have a limited number of appointments available waiting for you, so call now to secure your appointment.

Same day MIAMs may be of a benefit to you because you have work commitments, if there is a court case pending, you want to amend a current court order, urgent issues for example if you have been stopped from seeing your child/children, or for your general convenience.

All of our family mediators are registered with the Family Mediation Council and the College of Mediators

Logo Family Mediation Council
College of Mediators' Logo

What people ask us about family mediation


Will I have to see my ex-partner in mediation?

In certain circumstances you may not have to be in the same room as your ex-partner. You may have to express your thoughts and opinions to the mediator, who will then relay these points to your ex-partner who will be sat in a different room (known as shuttle mediation). A mediator’s role is not just to mediate but to also ensure everybody’s safety. They are able to stagger arrival and leaving times, provide separate waiting rooms and mediation rooms. We can also provide mediation via the telephone and online, if this is your preferred method.


Will the mediator share their opinion on what my ex-partner is saying?

The mediator is unable to share their opinions on what both you and your ex-partner are saying, as stated in the Family Mediation Code of Practice. Mediators are trained to remain impartial to ensure that you are getting the most out of the mediation service. This enables mediators to keep track of the mediation and focus on bringing you both to an agreement.


What is a MIAM?

A MIAM is a mediation information assessment meeting. This meeting is an opportunity for you to explain why you want to come to mediation and your concerns about children, finances or communication. The mediator will listen to you and explore the options with you, as well as provide you with information related to what you have raised. You would attend this meeting alone and not with your ex-partner. The MIAM in most cases is a necessary step before other options can be explored.

All of our family mediators are registered with the following mediation regulatory bodies the Family Mediation Council and the College of Mediators, to provide you with family mediation services for MIAMs, financial mediation, child arrangement issues mediation, and MIAM Certificates.

All of our mediators have skills from their previous backgrounds, that only enhance the mediation service they provide to you including coaching, mentoring, training, legal (solicitors), facilitation, and counselling.

Do Access Mediation Services provide family mediation near you?


We provide:

  • Family Mediation in Worcester
  • Family Mediation in Bromsgrove & Redditch
  • Family Mediation in Gloucester
  • Family Mediation in Cheltenham
  • Family Mediation in Birmingham


We do also provide family mediation outside of the areas listed above, as we are able to provide a local mediator to you. We are also able to support you through online or telephone mediation. Please contact us to discuss how we can help you.

Many of our clients are referred to us from the family court, past clients, solicitors, and Citizens Advice Bureau.

Here are just some of the reasons that people seek out the support of a trained professional family mediators. If you don’t see your concern or issue in the list, please don’t worry we cover a variety of topics that may not be included below.

  • Child Arrangements
  • Who the child/ren live with
  • Separation & Divorce
  • Dividing finances and assets
  • Grandparents spending time with their grandchildren
  • Communication between you and your ex-partner
  • Child Maintenance
  • Pensions
  • Updating a parenting plan as your child has grown up
  • Updating a court order as your child has grown up
  • MIAMs
  • Health, Diet and Education
  • Parental disagreements

We have many years of experience in complex cases where there are multiple concerns or issues that need to be discussed and cases that are unusual.

We provide a high level of customer service and care as we know that these times are difficult, and our mediators will give you the necessary time you need to discuss your concerns equally.

To speak to one of our mediators or book your FREE consultation click here.