Access Mediation Services are proud to be a part of the Ministry of Justice’s voucher scheme, where you might receive up to £500.00 towards your mediation case.

The voucher scheme is live for a limited time to support people in using mediation to resolve issues concerning child arrangements.

Only family mediators who the Family Mediation Council accredits are taking part in the voucher scheme.

If you would like to know whether you are eligible, you will need to book a MIAM.


When you are going through separation or divorce and are struggling to make arrangements about the children, your’s and your ex-partner’s finances and any shared assets, it may be difficult to reach an agreement that works for everybody.

That’s where our family mediation service in Malvern, Pershore & Evesham can help you. We will provide you with a successful and conflict minimising process that will enable you and your ex-partner to make arrangements that will help you both to move on with your lives.

Our family mediators are trained in high conflict, family dynamics, child development, the effect of separation and divorce on parents and children, finances and legal processes in regard to divorce, separation and children.

Mediation services aren’t just available for ex partners, it is also available for grandparents, other family members, stepparents, unmarried couples and young people.

Improved communication

Improved communication

Our Mediators enable you and your ex-partner to communicate in a productive way and work together as parents rather than working against each other.

Reduced uncertainty

Reduced uncertainty

Through reaching agreements in mediation, participants have clear set guidelines to follow in relation to children & finances. Our mediators will ensure every scenario is covered to minimise future conflict.

Fast engagement & quick results

Fast engagement & quick results

Our team of administrators and mediators are highly experienced, reducing the turn-around time for your case and ultimately a quicker resolution for your family.

Included in your Mediation free of charge are:


A summary after each joint mediation session

Mediation preparation guide

Support to guide you through the process.


Our mediation process can be started in 3 simple steps

Step 1

Schedule your MIAM with one of our mediators

Step 2

Be honest about your issues for mediation and ways you feel you could resolve them

Step 3

Our team will guide you through the process

I would highly recommend Access Mediation Services… myself and my ex-partner now have a suitable arrangement in place for my daughter thanks to mediation with Access Mediation Services!! Couldn’t be happier!

– Zena R.

I found Ryan to be really professional and fair in the way he dealt with the issues put before him. I was really impressed with the really very objective way he conducted himself and the relevant advice given. I can highly recommend this service. Many thanks.

– Philip P.

We offer Same day MIAMs!


We have a limited number of same day MIAMs available. Same day MIAMs are really beneficial to those who need to get their case moving forward for example seeing their children or finalising their finances.

Please call our central office on 01905 30055 to book your same day MIAM today!

Most frequently asked questions by our clients


‘‘What is family mediation?’’

Mediation is a type of alternative dispute resolution, whereby an independent trained professional mediator, facilitates a discussion between two or more people. A family mediator is there to help you and your ex-partner or other family member, to reach an agreement on a subject you both currently can’t agree on.

Mediation is self-determined, so although a mediator can facilitate the discussion between you both, the outcome and agreement made, is down to you. They also cannot provide advice or their opinion and will at all times remain impartial. They also keep the focus of the mediation on the best interest of the children (where children are involved).


‘‘How many family mediation sessions will I need to attend’’

It is really hard to estimate how many sessions you will need to attend as it is all dependent on how well you and your ex-partner are communicating together and how you are both engaging in the process. Typically, child arrangement only issues can take 1-3 sessions and finances, or all issues mediation usually takes 2-4 sessions.


‘‘What is shuttle mediation?’’

Unlike joint mediation sessions where ex-partners are in the same room, shuttle mediation is where parties are in separate rooms and the mediator goes from room to room. The duration of shuttle mediation is usually longer than standard sessions as it takes longer for an agreement to be reached.

If you and your ex-partner or family member are unable to be in the same room due to domestic abuse, intimidation etc. then the mediator will be able to discuss with you the option of shuttle mediation, should they deem it as appropriate.

Additional information about our mediation service People attend our family mediation service for many reasons. Here are just some of the items people bring to mediation:


  • Separation & Divorce
  • Child arrangements including who the children live with, day to day arrangements, holidays and special times
  • Child Maintenance
  • Division of money & assets including houses, cars, bank accounts, pensions etc
  • Mediation Information Assessment Meetings (MIAMs)


We have multiple family mediation centres across The West Midlands, including:

Family Mediation Birmingham

Family Mediation Worcester

Family Mediation Kidderminster, Bromsgrove & Redditch

If you would like to find out where your nearest centre is, please contact us for more information.