Access Mediation Services are proud to be a part of the Ministry of Justice’s voucher scheme, where you might receive up to £500.00 towards your mediation case.

The voucher scheme is live for a limited time to support people in using mediation to resolve issues concerning child arrangements.

Only family mediators who the Family Mediation Council accredits are taking part in the voucher scheme.

If you would like to know whether you are eligible, you will need to book a MIAM.


When you go through separation or divorce, it can feel like you are constantly in disagreement with your ex-partner. It can be stressful trying to find a mutual agreement on your financial situation, the marital/shared home and even arrangements for the children.

Our Family Mediation Service can help you and your ex-partner to clearly communicate what you both want to achieve and what is best for the children whilst reaching an agreement that everyone is happy with.

Our Family mediators understand that these conversations are delicate and are trained to the highest standards to ensure that the process is handled skilfully, sensitively and in a timely manner. We will ask questions that can sometimes be difficult in an effort to bring participants to a realistic outcome.

Improved decision making

Improved decision making

The mediator will support you and your ex-partner to find effective ways for you to have ongoing communication, as well as communicating your needs in the here and now.

Reduced uncertainty

Reduced uncertainty

Both you, your ex-partner and the mediator will work together to ensure all agreements are clear and cannot be mis-interpreted. This is to reduce future conflict in your relationship.

Rapid response & thorough solutions

Rapid response & thorough solutions

Our team are very experienced in providing a quick and speedy resolution. We will ensure that your case is handled sensitively and efficiently.

When you attend our family mediation service in Bromsgrove, Redditch & Kidderminster, we will provide you with the following:


  • A Family Mediator who is trained and regulated by the Family Mediation Council
  • A dedicated team ensuring your case is turned around in the shortest time possible
  • Free session summaries so you can keep track of the discussion between you and your ex-partner
  • Before your first mediation session, a free mediation preparation guide to ensure you are ready for your session.


Our Family Mediation Process is extremely simple to provide you and your family the support you need when you are going through a difficult and emotional time

Step 1

Schedule your free consultation with one of our mediators

Step 2

Arrange your individual MIAM

Step 3

Discuss and explore your issues for mediation & potential remedies

Comments left by our clients:

When it came to the day of mediation, I felt understood, confident and as if the outcome would be positive. Without their help in preparing me for the mediation, I don’t feel the outcome would have been as positive as it was.

– Tim A.

Very efficient. Thank you very much for dealing with matters. Very much appreciated.

– Martin A

Same day MIAM appointments


If you need a same day appointment, then look no further. Same day MIAMs are suitable for anyone who has a limited schedule because of work, other commitments, or just for pure convenience.

Call us now on 01527 864 651 to book your same day MIAM. Same day MIAMS are first come first served as we have a limited number available.




‘‘What is Family Mediation?’

Family Mediation is an impartial process that allows ex-partners or separating partners the opportunity to speak about arrangements for children, finances, assets and a range of family issues in an environment that is safe. The process can also be used for grandparents and step-families. The mediator is non-judgemental and will at all times remain impartial and will give no advice, allowing those who come to mediation control of the decisions that they make. Mediators can provide information and if the mediation involves children the mediator will ensure that outcomes work best for the children.

To book a free consultation CLICK HERE

“What qualifications do family mediators have?’’

All family mediators attend mediation foundation training before taking the family specialism. You then have to build a thorough portfolio, which includes shadowing other family practitioners, observations and a thorough competency framework as well as exams. All family mediators should be registered with the Family Mediation Council, which accredits you in carrying out family mediation. There is also a considerable amount of ongoing training to keep your family mediation accreditation.


“Can I bring a solicitor?’’

In family mediation we do encourage individuals to receive legal advice, if this makes them feel more comfortable. Solicitors however are not to attend MIAMs or joint mediation sessions.

Access Mediation Services’s Family Mediators are regulated by the College of Mediators & the Family Mediation Council.



Please note you will not be able to enter the office unless you have an appointment.

Our address is 27 New Road, Bromsgrove, B60 2JL. Phone number 01527 864 651.

Once you have found us, please enter through the double doors and let reception know of your arrival.

By Bus: There are many bus routes from High Street Bromsgrove, including 144, 145, and 318. The nearest bus stations to the centre are Stratford Road, Bromsgrove is 516 meters away, 7 min walk and St John Street – Market Hall, Bromsgrove is 546 meters away, 8 min walk.

On foot: Access Mediation Services Mediation is approximately 0.6 miles from Bromsgrove Town Centre. With Nationwide Building Society on your left, take the next left onto New Road. Walk for approximately 0.2 miles. You will cross over College Road, and we are the next driveway on the left. We are opposite Wayside Carehome.

By Car: To drive to our family mediation centre using SAT NAV, please use the address 27 New Road, Bromsgrove, B60 2JL. Please note we share the Centre with Bromsgrove Private Clinic, so please keep an eye out for this sign.

Parking: We have free off-road parking at the centre.

We have many locations across the West Midlands, including Worcestershire, Gloucestershire, and South Birmingham.


We have Family Mediation Centres in multiple areas in the West Midlands. To find out more information, please see below:

Family Mediation Centre Worcester

Family Mediation Centre Malvern, Evesham & Pershore

Family Mediation Centre Birmingham

Many of our clients have questions before using our family mediation service in Kidderminster, Bromsgrove & Redditch, so here is some more information you may find useful.


Your first meeting is known as a MIAM (mediation information assessment meeting). Ex-partners do not usually attend this meeting together. This meeting allows you to ask questions and for you and the mediator to see if this process is suitable. If mediation is the right process for you, then the mediator will contact your ex-partner by letter in which they will have 7 days to respond. If they wish to come to mediation, they will also attend a MIAM. If both people decide to go forward, we will arrange a suitable time and date for both of you to attend your mediation meeting. The mediator will ensure that you both have equal amounts of time to speak, air your concerns and work together to find solutions.

The mediation process is voluntary, meaning that no one is forced to be there. It is 100% confidential, so participants can feel confident that their discussions are private. The only exceptions to this are risk of harm or admissions of criminal activity. It is an impartial process meaning the mediator doesn’t take sides and is self-determined, meaning that the decisions you make are decisions and choices that you make together, giving you control of the situation.